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Terms of Service​​


Terms of Service for Aegis Aurum

Last Updated: 15 June 2025

1. Introduction and Agreement to Terms

Welcome to Aegis Aurum. These Terms of Service ("Terms") govern your use of the Aegis Aurum website (the "Site") and the purchase of any products from us.

By accessing our Site and purchasing our products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Site.

2. About Us

This Site is operated by Aegis Aurum ("we", "us", "our"). We are registered as:

  • Company Name: [Your Company Name, e.g., Aegis Aurum s.r.o.]
  • Company Registration Number: [Your Company Registration Number]
  • Address: [Your Full Registered Business Address]
  • Email: [Your Customer Service Email, e.g., contact@aegisaurum.eu]

3. Our Products

We sell high-quality, collectible notes containing authenticated, verifiable 24k gold ("Products"). Our Products are intended as collectible items and tangible assets. They are not legal tender and cannot be used as currency.

4. Pricing and Payment

a. Dynamic Pricing: The price of our Products is linked to the real-time market value of gold. To ensure fairness, our prices are subject to regular updates during market trading hours.

b. Price Validity and Price Lock:

  • On our product pages, the displayed price is valid for a limited time, as indicated by the timer next to the price.
  • When you add a Product to your shopping cart, we "lock" the price for you for a new, limited period (e.g., 15 minutes), as shown by the timer in your cart. This allows you to complete your checkout without the price changing.
  • If the price lock timer in your cart expires before you complete your purchase, the prices will be updated to the latest market rate, and you will be notified.

c. Weekend and Holiday Pricing: When gold markets are closed (e.g., weekends, holidays), prices are fixed based on the last available market closing price.

d. Payment Methods: We accept payment via Debit/Credit Card, Bank Transfer, PayPal, Apple Pay, Google Pay, and select Cryptocurrencies. All payments must be made in full before dispatch.

e. Transaction Fees: All payment processing fees (for cards or crypto) are included in the final price. We do not add extra processing fees at checkout.

5. Order Process and Contract Formation

Your placement of an order constitutes an offer to buy the Product(s). A legally binding contract between you and us is formed only when we send you a Dispatch Confirmation Email, confirming that your order has been shipped. We reserve the right to decline any order before this point.

6. Shipping and Delivery

a. Mandatory Insurance: For your protection and peace of mind, all shipments are fully insured against loss, theft, or damage during transit. This is a standard part of our service and cannot be opted out of.

b. Shipping Costs: Our shipping cost within the EU is calculated at a rate of €10.00 for every €500.00 (or part thereof) of your order's subtotal. This cost includes all handling and insurance fees.

c. Delivery: We will provide an estimated delivery date. While we strive to meet these estimates, we are not liable for delays outside of our control.

7. Right of Withdrawal (Cooling-Off Period)

!! CRITICAL LEGAL NOTICE !!

(The section below requires careful review by your lawyer. Under the EU Consumer Rights Directive, the standard 14-day "cooling-off period" or right of withdrawal may not apply to goods whose value is dependent on fluctuations in the financial market, which you cannot control. Gold is such a commodity. The text below is drafted on this basis but MUST be legally verified.)

Due to the nature of our Products, whose value is intrinsically linked to the fluctuating price of gold on the financial markets, the standard 14-day right of withdrawal under EU consumer law does not apply to purchases made on our Site.

Once a contract is formed (upon our dispatch confirmation), you may not cancel your order. All sales are final. We strongly advise you to consider your purchase carefully.

8. Limitation of Liability

To the fullest extent permitted by law, Aegis Aurum shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Site or the purchase of our Products. Our total liability to you for any and all claims shall not exceed the total amount you paid for the Products in question.

9. Intellectual Property

All content on this Site, including the logo, text, graphics, and designs, is the property of Aegis Aurum and is protected by copyright and other intellectual property laws.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your Country]. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of [Your City, Your Country].

11. Changes to These Terms

We reserve the right to update these Terms at any time. The version of the Terms that was in effect at the time you placed your order will be the one that governs that transaction.

12. Contact Us

If you have any questions about these Terms, please contact us at [Your Customer Service Email].